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Ford Vehicles Redesigned Homepage UX Process
Enterprise Architecture, Ford Vehicles redesign Goals & Strategy
Requirements
Functionality
Project Overviews IA & Page Layout
Applications
Community
eCommerce
Informational
Multilingual
Promotional
Self-Service
Usability
Launch...
Ford Vehicles Redesign: The Challenge view live site
JWT was challenged with the task of redesigning fordvehicles.com. Ford has many business stakeholders, resulting in 5 different Ford Division web domains: fordvehicles.com, forddirect.com, ford.com, ford connection sites, and fordcredit.com. A large part of the challenge was to create a cohesive user experience throughout the consumer buying process. A new challenge was introducing Flash as the UI technology.
The redesign UX group (myself and 2 other Senior IAs) kicked off the project with an assessment of Ford’s goals along with research, usability and analytics to provide insights to user needs. Read more…
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