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Case Study
Continuous Circle UX Process
Enterprise Architecture, Ford Vehicles redesign Goals & Strategy
Requirements
Functionality
Project Overviews IA & Page Layout
Applications
Community
eCommerce
Informational
Multilingual
Promotional
Self-Service
Usability
Launch...
Ford Vehicles Redesign: Post Launch
The Enterprise wide usability testing assessed how consumers were using the entire web to shop for autos. It also tested four Ford domains, ford.com, fordvehicles.com, forddirect.com and dealer sites, on task ease, rate of completion and overall brand impression.

The study supported many of our enterprise IA recommendations that we had been unable to implement due to Ford politics. Armed with our research, we will now be able to focus on more EIA improvements for the next redesign. The iterative process continues...
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