Resume                     printable version (pdf)       Experience         June 06 - Present Freelance | Senior User Experience Architect | San Francisco, CA www.taradiachenko.com         • Utilize my senior level Information Architecture, User Experience, Strategy, Interaction Design, and User Research skills at San Francisco Bay Area companies and for remote clients. • Types of projects: eCommerce taxonomy development, corporate eBusiness strategy, interaction design utilizing social networking, user generated content and syndication functionality, and re-architecture of complex information systems. • Clients: Cisco Systems, Ford Motor Company, Architecture for Humanity, the national United Methodist Church and Fine Stationery.                 Nov 03 - June 06 J. Walter Thompson / Ford | Senior Information Architect | Detroit, MIwww.fordvehicles.com         • Design UX for applications and many different types of websites: ecommerce, community, informational, lead generating, multilingual, promotional, and self-service. • Supervise and mentor information architects and junior information architects. Interview and train new IA staff. • Define the scope of site redesigns and large projects by developing a compelling strategy that best balances the ongoing business drivers with user needs. Present this strategy to executive level clients             o Lead IA for Ford Vehicles homepage and global navigation re-architecture. o Determined strategy and created process flows for conversion from an HTML to a Flash based site. o Integrated mobile SMS functionality with an on-line sweepstakes and game.         • Interaction Designer for Rich Internet Applications, including ecommerce, customization, and sorting tools.             o Presented a case study on Rich Internet Applications at the 2005 IA Summit in Montreal.         • Solve complex technical interface display challenges             o Resolved incentive, pricing and financing feed deficits to accommodate our display requirements.         • Conducted user testing across five Ford division websites to improve the enterprise information architecture. • Led usability testing of Ford En Español to determine localization issues.                     July 03 - Nov 03 GeneEd | IA and Instructional Designer | San Francisco, CA www.geneed.com         • Refined the IA and interaction design of Flash based e-learning tutorials for Pfizer and Roche. • Provided usability feedback to ensure clarity and scientific accuracy of tutorials for medical professionals.                     Sept 02 - Jan 03 Tech TV | Information Architect and Usability | San Francisco, CA www.techtv.com (company has been bought)         • Architected a TV program scheduling and distribution application for the intranet.             o Emphasized requirements gathering such as user field studies.         • Conducted user testing for techtv.com search and archives, assessing issues and recommending solutions.                     Aug 01 - Mar 03 On Solid Ground | Web Designer | San Francisco, CA www.osgpt.com         • Provided this medical business with a new web presence, increasing new business by 120%. • Wrote medical content and built the entire site. Completed IA, design, programming and usability testing.                     Sept 00 - Sept 02 San Francisco State University MSP | Teaching Assistant | San Francisco, CA www.msp.sfsu.edu         • Assisted in the teaching of the following courses: Information Design II, Interaction Design, Production Process, Photoshop III, Tools for Digital Imaging, Advanced Flash and Advanced HTML. • Mentored students during and after classes including troubleshooting their errors.                     March 00 - July 01 Activsupport | Associate IA & Producer | San Francisco, CA www.activsupport.com         • Analyzed desired content and provided an IA foundation for redesigning Activsupport’s corporate website. • Ensured good communication and timely deliverables for the creative design team.                     1996 - 2000 Catholic Healthcare and CPMC Senior Physical Therapist San Francisco, CA www.chwhealth.com         • Managed patient care and their health education as a key member of a multidisciplinary team.                     Skills             User Experience   and Management       • Design UX for applications and different types of sites: ecommerce, community, lead generating, multilingual, promotional, and self-service. • Experience with new technology: mobile SMS, RSS feeds, podcasting • Strategy: translate business goals to the web • SEO & SEM • Metrics Analysis • Supervise, mentor & train. information architects • Resource Management                     IA Deliverables       • Strategic Plan • Heuristic Evaluation & POVs • Competitive Site Analysis • Requirements • Personas & User Scenarios • Site Map • Process Flow & Task Analysis • Functional Template / Wireframe • User Research: survey, focus group, field study • Usability Testing: plan, script, moderating, report                     Education             2000 - 2002 San Francisco State University Multimedia Studies Program, Internet Design www.msp.sfsu.edu         • Major in Information/Interaction Design and Usability. Twenty-three courses in UE, visual design and programming. Complete list of classes available upon request. • Instructors are industry professionals and authors from companies such as Adaptive Path, Macromedia, Razorfish, Apple, Yahoo, Oracle, Intel, Digidesign, Hewlett-Packard...                     1992 - 1996 University of Connecticut, Bachelor of Science www.uconn.edu         • Major in Allied Health, Physical Therapy. Emphasis in Cognitive Psychology. • Concurrently a scholar-athlete in Uconn's Division I Swimming and Diving Team.                     Awards           Gold Caddy 2005 Best Website, FWA, Bomb Shock & Macromedia SOTD (fordvehicles.com); Gold Caddy 2005: Best interactive media campaign & Macromedia SOTD:(Super Duty Launch); Silver Caddy 2005 (Focus Launch); Silver Caddy 2005 (Fivehundred Launch)                           copyright © 2006, T. Diachenko